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NACE 2002 - 64 Post and telecommunications

This industry covers two different areas – post services with a relatively large porportion of lower skilled labour, and telecommunications with a higher proportion of highly skilled specialists (one quarter of them have tertiary qualifications), and IT occupations. 

Employment in post services is very likely to further decline in the long term. This will be the result of  restructuring and efforts to increase the efficiency of the main employer – The Czech Post. Demand for post services will continue to be boosted by internet trading. Private courier companies may be expected to increase the number of their employees and expand the range of services (particularly for businesses). However, the overall trend in employment will to be negative. As regards professional requirements, both post and courier services will be increasingly dependent on modern technologies, and services such as consignment tracking will account for a larger part of the portfolio of activities. The same will apply to a more effective deliver management system.   This will mean an increase in requirements for IT skills and IT occupations in general. There will continue to be a great demand also for lower skilled workers (handling packages, their delivery, etc.), since no major automation processes are expected in this area in the near future.

The communications industry will continue to be very promising and attractive in terms of employment and pay levels. The expansion of this industry and an increased interest in jobs offered within it should clearly outweigh the fall in employment in post services.  Employment in the communications sector as a whole should increase. Occupations in telecommunications will undergo a development similar to that in occupations in IT services. Competition strengthens the requirements for an individualised approach to customers. This concerns, above all, analytical activities aimed at identifying consumer behaviours and designing product packages that support “loyality” towards a given operator. The range of convergence-related products will be expanding – i.e. voice, data and multimedia service packages. Requirements for 100% functionality and accessibility of the services of telecommunications operators will be a commonplace.  This task will be increasinly addressed by software specialists instead of traditional repairmen-technicians. There is expected to be a major decrease in demand for technical occupations required for the construction, physical operation and services of transmission networks. On the contrary, specialists in supervision and software administration and management will increase in importance. Moreover, the telecommunications sector will see a growing demand for specialists in the design of content related to entertainment (multimedia). It is also expected that there will be a growing importance of occupations concerned with sales, customer services, technical support, etc. Telecomunications continue expanding the provision of services and they innovate rapidly. This is a response to both stiff competition and technological advancement. There will also be a growing demand for sofware developers.

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